Returns Management, Repair and Refurbishment

Turn Returned Products Back into Profits, Faster, without the Headache.

Extron's world-class Returns Management and Reverse Logistics Solutions will get your returns processed and back into the supply chain fast, by dealing with the returns process in a logical and efficient manner.

Our skilled staff has experience refurbishing a vast array of products in minimal time and gets them back into the field, tested and up to our clients’ cosmetic standard (including “like new”), often within 24 hours or less.

  • Product Evaluation and Test

    Did you know that 30-70% of returned items have no actual trouble found?

  • Repack and Return to Stock

    Repackagiong with approved manuals, materials, accessories.

  • Repair or Refurbishment Options

    Product Evaluation, Test, Advance Replacement or Replace-upon-Receipt, Repack, Return to Stock

  • Warehousing and Distribution

    Delivery back to customer, B-Stock, etc.

  • Reporting and Insights

    Gain full insight into failure points, status, inventories, barcode-level data, and more

Extensive Operations Technology Capabilities: Track returns received, test results, replacement status, inventory, and more - 24/7 - through our EFS Platform. Legally compliant detrash/destruction of waste, packaging materials, broken parts. 
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Would You Like to Turn Headaches into Profits?

Extron's extensive experience with Returns Management and Reverse Logistics Solutions, and our integration with end-to-end manufacturing solutions can give your high-growth company the advantages it needs:

Efficiency

  • More Cost Effective Returns Management Activities
  • Experienced Returns Partner

Scalability

  • Flexibility
  • Responsiveness
  • Expansion Capabilities

Speed

  • Faster implementation via Experience, Capacity
  • Faster Returns Processing

Resilience

  • Avoid Core Business Interruptions